Shipping Information

Shipping Information

Last updated: October 6, 2025

Our Shipping Promise

At ProtectSmart, we understand that getting your order quickly and safely is important to you. That's why we carefully select the best shipping method for each order to ensure optimal delivery while keeping costs reasonable.

Shipping Method Selection

We choose the best shipping method for you. Our team evaluates each order and selects the most appropriate shipping carrier and service based on:

  • Your location and delivery address
  • Product size, weight, and fragility
  • Current shipping conditions and carrier performance
  • Cost-effectiveness while maintaining quality service

Delivery Timeframes

Target Delivery: 10 Days

We aim to deliver most orders within 10 days of order confirmation. This is our target timeframe that we strive to meet for the majority of our shipments.

Maximum Delivery Time: 30 Days

We guarantee that your order will be delivered within 30 days of order confirmation. If your order doesn't arrive within this timeframe, please contact us immediately at +91 9611713559 for assistance.

Order Processing

Orders are typically processed and shipped within 1-2 business days of order confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Coverage

We currently ship throughout India. Shipping costs and delivery times may vary based on your location:

  • Metro Cities: Faster delivery options available
  • Tier 2 & 3 Cities: Standard delivery timeframes apply
  • Remote Areas: May require additional delivery time

Tracking Your Order

Once your order ships, you'll receive:

  • Email confirmation with tracking number
  • Carrier information and estimated delivery date
  • Ability to track your package online

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery location
  • Order weight and dimensions
  • Selected shipping method

We may offer free shipping promotions from time to time - check our website for current offers.

Special Circumstances

Delays

While we strive to meet our delivery targets, occasional delays may occur due to:

  • Weather conditions
  • Carrier delays
  • High demand periods
  • Address verification issues

Failed Delivery Attempts

If delivery attempts fail, the carrier will typically:

  • Leave a delivery notice
  • Attempt redelivery
  • Hold the package at a local facility for pickup

International Shipping

Currently, we only ship within India. International shipping may be available in the future - please check back for updates.

Contact Us

For any shipping-related questions or concerns, please contact us:

  • Phone: +91 9611713559
  • Website: protectsmart.life

Our customer service team is here to help ensure you receive your order as quickly and safely as possible.